Rapid repair of burst and frozen pipes to prevent water damage.
* Estimates only, not a quote — typical figures from recent jobs. Your engineer confirms the exact price before any work starts.
A burst pipe is the plumbing emergency that turns a bad day into an insurance claim — every minute of running water multiplies the damage. The response is simple: shut the water off, protect your belongings, and get a verified engineer moving to you now.
Our emergency matching connects you with engineers on duty in your area at this hour, and the call-back confirms their ETA immediately.
Isolation: confirming the water is off and containing the leak.
Repair: cutting out the failed section and replacing it — properly, with the right fittings.
Testing: repressurising and checking the whole run for weaknesses.
Damage assessment: honest advice on what needs drying, replacing or claiming.
Loft, garage, under-floor and outside pipes all need insulation — even a small gap is where it freezes.
When temperatures drop below freezing, run the heating low overnight and let one tap drip.
The worst time to discover a seized stop tap is with water pouring through the ceiling. Test yours yearly.
Most policies cover escape of water — but you must take reasonable steps to limit damage and notify them promptly.
As a landlord you must keep the property's water, heating, sanitary and drainage systems in good working order and fix them promptly when they fail. You're responsible for structural repairs, the boiler and heating system, plumbing and electrics. Tenants should report faults in writing — and you should respond fast, because a small leak left unattended becomes a big claim.
The official bodies that can help, report to, or check on — free and independent.
Report leaks on public pipes, water pressure problems, and sewer flooding to your local water company — most have free 24/7 leak lines. Find yours by postcode on the water.org.uk website.
Free, independent advice on landlord disputes, repair rights and consumer issues.
Submit the form once, get matched to engineers in your area, and compare fixed quotes. It takes two minutes.